Terms of Service

Last Updated: September 26, 2026

Welcome to our online store. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a purchase agreement and that the information you provide is accurate and complete.

We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect information, product availability issues, or other legitimate reasons.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and prices are accurate.

However, slight differences in color or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.

Product availability may change without prior notice.

3. Pricing and Payments

All prices displayed on our website are shown in Saudi Riyal (SAR) unless otherwise stated.

We reserve the right to change product prices, promotions, discounts, and offers at any time without prior notice.

For Cash on Delivery (COD) orders, the customer agrees to pay the full order amount to the delivery representative upon receiving the order.

4. Orders and Order Confirmation

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee fulfillment. We reserve the right to cancel or decline an order in cases such as:

• Product unavailability

• Incorrect or incomplete customer information

• Pricing or listing errors

• Suspected fraudulent or unauthorized transactions

• Delivery limitations

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

5. Customer Information

You are responsible for providing accurate information, including your:

• Full name

• Mobile number

• Delivery address

• City

• Email address, where applicable

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on the destination, courier operations, weather, holidays, public events, or circumstances beyond our control.

We are not responsible for delays caused by the shipping carrier or circumstances outside our reasonable control.

Customers should ensure that someone is available to receive the order when required.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must meet the applicable eligibility requirements and follow the return procedure before sending any product back.

We reserve the right to reject returns that do not meet the stated return conditions.

8. Order Cancellation and Refused Deliveries

Cancellation requests should be submitted as soon as possible.

Once an order has been processed or dispatched, cancellation may no longer be possible.

If a customer refuses delivery or repeatedly fails to receive an order, we may restrict future Cash on Delivery orders from that customer.

Any applicable shipping, return-to-sender, or handling costs may be charged or deducted where permitted.

9. Promotions and Discounts

Promotional offers, discount codes, and special prices may be subject to specific terms and conditions.

Unless otherwise stated:

• Promotions cannot be combined with other offers.

• Discount codes cannot be exchanged for cash.

• We may modify or end a promotion at any time.

• Promotional products may be subject to limited availability.

10. Intellectual Property

All content on this website, including logos, product images, graphics, text, designs, and other materials, is owned by or licensed to our store unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our website content without prior written permission.

11. Prohibited Use

You agree not to use our website for unlawful or unauthorized purposes.

You must not:

• Attempt to interfere with website security or functionality

• Submit false or misleading information

• Use the website for fraudulent activities

• Copy or misuse website content

• Attempt to gain unauthorized access to our systems

12. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, or consequential losses arising from the use of our website, delays caused by third parties, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, or applicable requirements.

Any updated version will be posted on this website with a revised "Last Updated" date.

14. Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws and regulations.

Where mandatory consumer protection rights apply, those rights will take precedence over any conflicting provision of these Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, orders, or our services, please contact our customer support team through the contact information provided on our website.